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Privacy Policy

Greetings from Tatum Games. Your privacy is important to us.

Tatum Games LLC (“Tatum Games”, “us”, “our” or “we”) is dedicated to protecting the privacy rights of our users (“users” or “you”). We pride ourselves on our commitment to protecting your privacy and our Data Stewardship Principles reflect our company’s values and how we strive to maintain your privacy. This Privacy Statement (this “Statement”) describes the ways we collect, store, use, and manage the information, including personal information, and data that you provide or we collect in connection with our websites, including www.tatumgames.com, www.developer.tatumgames.com, www.developers.tatumgames.com (the “Sites”) or any Tatum Games’ product(s) provided on a mobile platform (for example, iOS and/or Android) (collectively, the “Service(s)”). Please note that the scope of this Statement is limited to information and data collected or received by Tatum Games through your use of the Service. Tatum Games is not responsible for the actions of third-party people or companies, the content of their sites, the use of information or data you provide to them, or any products or services they may offer. Any link to those sites does not constitute our sponsorship of, or affiliation with, those people or companies.


By using the Service, you are expressing your agreement to this Statement and the processing of your information and data, including your personal information, in the manner provided in this Statement. If you do not agree to these terns, please do not use the Service.


If you have any questions or concerns, please contact us with the information provided in the Contact Information section of this Statement.


1. WHEN THIS PRIVACY STATEMENT APPLIES. If a Service you are using links to this Privacy Statement, this Statement applies to you.

This Privacy Statement (“Statement”) applies to our sites, products, and services (collectively, "Services") that link to this Statement. Tatum Games is the controller of all Personal Information subject to this Statement for our Services targeted to United States customers. We also provide Services in many other different countries.


2. WHAT WE DO WITH YOUR INFORMATION. We want to be clear about what information we collect and how we use it to deliver our Services to you, operate our business, and help make our Services useful, more intelligent, and work better for you. We do not sell or share your Personal Information with third-parties for their own commercial uses without your consent.


a) Personal Information We Collect. In connection with accessing our Services, we may collect information from you which can be used to identify you ("Personal Information"), such as your name, shipping/billing address, email address, phone, username and password. We get information about you in a range of ways.

Information You Give to Us


We collect your name, email address, and other information you directly give us on our Sites. This happens when you register an account, sign in, pay a bill, purchase a Service, use a Service, or provide feedback. Certain information may be required to register with us or to take advantage of some of the features of the Services. We may also get information from other companies or third parties, such as when you sync a third-party account or service with your Tatum Games’ Service, or when we may use service providers to supplement the Personal Information you give us (e.g., validate your mailing address) to help us maintain the accuracy of your data and provide you with better service. Finally, we also collect content or other information that you may provide or create when you interact with our Services.

Information Automatically Collected


Whenever you interact with our Services, we automatically receive and record information about you and your computer (“Usage Data”) on our server logs from your browser or devices. For example, when visiting our website, we log your computer operating system type, browser type, browser language, the website you visited before browsing our website, pages you viewed, how long you spent on a page, access times, internet protocol (IP) address, log files, unique device identifiers, and information about your use of and actions on our website.


Cookies: We may log information using “cookies.” Cookies are small data files stored on your hard drive by a website. Cookies help us make our Services and your experience better. We use cookies to see which parts of our Services people use and like and to count individual visits to our website.


Web Beacons: We may log information about you using digital images called web beacons on our website or in our emails. We use web beacons to manage cookies, count visits, and to learn what marketing works and what does not. We also use web beacons to analyze whether you open or act on our emails to you.


Our Services may change over time and we may introduce new features that may collect new or different types of information.

Mobile Applications


When you use any of the Tatum Games’ games on a mobile platform, we may record certain information and data, such as your application usage, access, session times, in-app purchases, your unique device ID (persistent / non-persistent), hardware type, media access control ("MAC") address, international mobile equipment identity ("IMEI"), the version of your operating system ("OS"), your device name, your email address (if you have connected to Facebook or Google+), and your location (based on your Internet Protocol ("IP") address). This information is useful to us for troubleshooting and helps us understand usage trends and improve and optimize the Services and your user experience, and may also be utilized for other purposes, such as interest based advertising as described elsewhere in this Statement.


In addition, we create a unique user ID to track your use of our Service. This unique user ID is stored in connection with your profile information to track the Tatum Games’ games you are playing.


We may occasionally send you push notifications through our mobile applications to send you product updates, friend requests, high scores and other service-related notifications that may be of importance to you. You may at any time opt-out from receiving these types of communications by turning them off at the device level through your settings.


With only your express consent, we or our partners may collect your precise location based information (GPS) for the purpose of matching you with opponent players in your local area, to tailor content specific to your area (such as event announcements), to show your location to other players, and to match your device location to certain points of interest for purposes of interest based advertising as described elsewhere in this Statement. Other players in our games may then be able to see that you are available to play when you participate in specific areas of our games. Please note, participation in this part of the Service is not a requirement for all gameplay in our games, but it may be a requirement, for example, to participate in local gameplay with others in your area.

Other Collection Practices


The Sites include Social Media Features, such as the Facebook Like button and Widgets, such as the Share this button or interactive mini-programs that run on our Sites. These Features may collect your IP address, which page you are visiting on our Sites, and may set a cookie to enable the Feature to function properly. Social Media Features and Widgets are either hosted by a third-party or hosted directly on our Sites. Your interactions with these Features are governed by the privacy statement of the company providing it.


Tatum Games may offer you the opportunity to invite your contacts from a Social Network Service (such as your Facebook friends) so that those contacts can be located in Tatum Games’ games and/or you can invite them to join you in Tatum Games’ games. Such contact information will be used only for the purpose of sending communications to the addressee. You or the third-party may contact us to request the removal of this information from our database to the extent Tatum Games’ stores any of this information.


We may also acquire information from you through (1) your access and participation in message boards on the Service, (2) your participation in surveys regarding the Service or (3) your participation in a sweepstakes or contest through the Service.


We may provide you the opportunity to participate in a sweepstakes or contest through our Services. If you participate, we will request certain personal information from you. Participation in these sweepstakes and contests are voluntary and you therefore have a choice whether or not to disclose this information. The requested information typically includes contact information (such as name, shipping/billing address and email address), and geographic information (such as zip code).


We use this information to notify winners and award prizes, to monitor traffic or personalize the Service. We may use a third-party service provider to conduct these sweepstakes or contests; that company is prohibited from using your users' personal information for any other purpose.


b) How We Use Your Information. We may use your information, including your Personal Information, for the following purposes:

Account Registration


We may use your name, address, phone number, and email address to register your account for certain Services we provide and to communicate important information to you. We may obtain additional Personal Information about you, such as address change information, from commercially available sources, to keep our records current. If you set up an administrator account that may be accessed by people other than you, please note that they may see and have the ability to change or delete your Personal Information.

To Provide Our Services and Operate Our Business


We may use your information to operate our business, including providing Services you requested, provide you with support related to our Services, and to help us protect our Services, including to combat fraud and protect your information.

Customer Service and Technical Support.


We may use your name, address, phone number, email address, how you interact with our Services, and information about your computer configuration to resolve questions you may have about our Services and to follow up with you about your experience. We also offer various Internet chat services, for example, to speak with a Tatum Games support representative. Internet Chat transmissions are encrypted but you should not supply more Personal Information than is required to address your specific issue. A transcript of the session is retained to resolve questions or issues related to our Services.

Communicate with You


We may occasionally send you push notifications to communicate with you about our Services and to send you product updates, offers for third-party products and services and other service-related notifications that may be of importance to you. You may at any time opt-out from receiving these types of communications by turning them off at the device level through your settings.

To Improve Services and Develop New Services


We will use your information to personalize or customize your experience and the Service, develop new features or services, and to improve the overall quality of Tatum Games’ Services.

Feedback


We may use any information you volunteer in surveys you answer for us and combine them with answers from other customers in order to better understand our Services and how we may improve them. Answering any survey is optional.

Research & Publishing


Only in a way that would not allow you or any other person to be identified, we may prepare and share information about our customers with third parties, such as advertisers or partners, for research, academic, marketing and/or promotional purposes. For example, we may share demographic data that describes the percentage of our customers who use mobile services or who use a particular operating system. We or our third-party partners may publicly report the aggregated findings of the research or analysis, but only in a way that would not allow you or any other person to be identified.


c) How We Share Your Personal Information. From time to time, we may need to share your Personal Information with others.

Third Party Service Providers


We may share your information, including Personal Information and Usage Data, with third-party service providers who perform various functions to enable us to provide our Services and help us operate our business, such as website design, sending email communications, fraud detection and prevention, customer care, or performing analytics. Our contracts with these third-parties require them to maintain the confidentiality of the Personal Information we provide to them, only act on our behalf and under our instructions, and not use Personal Information for purposes other than the product or service they're providing to us or on our behalf.

Response to Subpoenas and Other Legal Requests


We may share your information with courts, law enforcement agencies, or other government bodies when we have a good faith belief we're required or permitted to do so by law, including to meet national security or law enforcement requirements, to protect our company, or to respond to a court order, subpoena, search warrant, or other law enforcement request.

Protection of Tatum Games and Others


We may share account information, Personal Information and Usage Data when we believe it is appropriate to enforce or apply our products’ Terms of Service and other agreements; or protect the rights, property, or safety of Tatum Games, our Services, our users, or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction. This does not include selling, renting, sharing, or otherwise disclosing Personal Information of our customers for commercial purposes in violation of the commitments set forth in this Privacy Statement.

Information Sharing Between Tatum Games Entities


We share your information, including your Personal Information, with and among our affiliates and subsidiaries, except where prohibited by law. Affiliates and subsidiaries means companies related by common ownership or control. The reasons why we share your information include for our everyday business purposes, such as to: process your transactions, maintain your accounts, operate our business, etc. We will also share your information in order for us to be able to offer our products and services to you. We may also share information about your creditworthiness, your transactions and experience so that we can operate our business effectively, detect and prevent fraud, and improve our Services.

With your Consent


Other than as set out above, we will provide you with notice and the opportunity to choose when your Personal Information may be shared with other third parties.


3. SECURITY OF PERSONAOL INFORMATION. We use reasonable efforts to safeguard the confidentiality of your personally identifiable information. Unfortunately, it is impossible to guarantee the security of data transmission over the Internet or any wireless network. Therefore, although we take reasonable measures to protect your information, we cannot ensure the security of any information you transmit to us and you do so at your own risk. Once we receive your information, we will use reasonable efforts to ensure its security on our systems. We may provide links to third-parties’ websites, which we do not control. We are not responsible for information that you provide to those third-party websites. We recommend that you review the privacy policies if any provided at those websites.

Your account is protected by a password for your privacy and security. You must prevent unauthorized access to your account and personal information by selecting and protecting your password appropriately and limiting access to your computer or device and browser by signing off after you have finished accessing your account.


4. DATA RETENTION AND YOUR ACCESS RIGHTS. We retain your information for as long as your account is active or as needed to provide you Services. We will also retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

Data Retention


In accordance with and as permitted by applicable law and regulations, we will retain your information as long as necessary to serve you, to maintain your account for as long as your account is active, or as otherwise needed to operate our business. When you close your account, we may continue to communicate with you about our Services, give you important business updates that may affect you, and let you know about products and services that may interest you, unless you have opted out of receiving marketing communications. We may also continue to use some of your information for business purposes and to improve our offerings or in some cases to develop new ones. We will retain and use your information as required by applicable regulations and Tatum Games' records and information management policies to comply with our legal and reporting obligations, resolve disputes, enforce our agreements, complete any outstanding transactions and for the detection and prevention of fraud.

Your Access Rights


As required by applicable law, including the U.S.-E.U. Privacy Shield Framework, you may contact us to confirm whether we maintain, or process on behalf of a third party, any of your Personal Information and to review it in order to verify its accuracy and the lawfulness of our processing of such Personal Information. Where you have determined that the Personal Information we collected about you is inaccurate or processed in violation of applicable law, including the U.S.-E.U. Privacy Shield Principles, you may also request that your Personal Information be corrected, amended, or deleted. Requests for access to your Personal Information and to have it corrected, amended, or deleted should be sent to support@tatumgames.com or to the mailing address provided under the "How to Contact Us" section.

5. PERSONAL INFORMATION OF CHILDREN. We do not knowingly collect or solicit personal information from or about children under the age of 13, except as permitted by U.S. federal law. If we discover that we have received any personal information from a child under 13 in violation of this Privacy Statement, we will delete such information from our servers and records promptly.

We recognize the importance of safeguarding the privacy of children and encourage parents to check and monitor their children's use of online activities regularly. If you believe a child under the age of 13 has submitted personal information to us please contact us at the Contact Information provided below.


6. INTERNATIONAL TRANSFER. We may transfer information that we collect about you to affiliated entities, or to other third-parties across borders and from your country or jurisdiction to other countries or jurisdictions around the world. Please note that these countries and jurisdictions may not have the same data protection laws as your own jurisdiction, and we take steps to ensure adequate safeguards are in place to enable transfer of information to the U.S. and the use and disclosure of information about you, including personal information, as described in this Statement.


7. CHANGES TO THIS STATEMENT. We may update this Statement to reflect changes to our data and information privacy practices. If we make any material changes we will notify you by email (sent to the e-mail address specified in your account) or by means of a notice on this Site prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices.


8. CONTACT INFORMATION. We welcome your comments or questions about this Privacy Statement. Please send us an email to support@tatumgames.com.