Documentation

MIKROS Slack Community Guidelines and Code of Conduct (CoC)

Our primary goal is to be inclusive to the largest number of communities and viewpoints, with the most varied and diverse backgrounds possible. As such, we are committed to providing a friendly, safe and welcoming environment for all, regardless of gender, sexual orientation, ability, ethnicity, socioeconomic status, age, and religion (or lack thereof).

Words

We have a list of generally offensive and demeaning words that we prefer people not use. Expletives that are directed at other people will never be accepted.

Name Policy

The use of names that people use outside of the internet is important and fosters more community openness. We value names because our interactions are with real people, not some avatar or a username. We encourage all members to use their full name when participating in our online communities, as long as they feel comfortable doing so.

We also ask that members use login/usernames that are non-offensive. Your username does not need to be your full name, and should not contain offensive terms.

Moderation

Users should flag inappropriate behavior to moderators or administrators. This includes but is not limited to reporting: violations of this code of conduct, spam messages, messages posted in the wrong channel or category.

Moderator Guidelines for Applying Policies and the CoC

It is important that all users’ questions, answers and comments are in line with this CoC, as well as with the category and topic, or channel, they belong to. When approaching a point of conflict, moderators and administrators should act in an empathic manner. Over-moderation is harmful to the atmosphere of the community and should be avoided.

Expectations for Moderator Enforcement

While in practice most actions from moderators and administrators will be friendly reminders, they should act on complaints/reports quickly and involve other team members if necessary. They should take appropriate, usually private, action if they see any abuse or harassment. They must be sensitive to cultural differences, time zones, etc., but take prompt action when necessary. A moderator is one who exists to serve the community.

Suggested Strategies for Moderators When Dealing With Observed Violations

Except in the most egregious cases, moderators will follow these guidelines:

  • First, attempt to privately message the user and point out to them that their behavior violates our CoC. Include a link to the CoC in that message.
  • If the user does not respond to a request, escalate to the private #tg_mikros_admins channel to discuss the incident with fellow community moderators.
  • Once the issue has been discussed with the fellow community moderators, follow the reporting guidelines below.

In those cases of obvious, flagrant violations, moderators will remove the post immediately, and bring the issue to the attention of the private tg_mikros_admins slack channel.

Dealing with Spam

Although not explicitly called out in this CoC, we ask that all moderators be aware of and intervene in the case of spam.

Spam is a post or a series of posts where the content is primarily solicitation, nonsense, overly short/long, or off-topic. Posts where the content is not hand-crafted or is too generic/useless may also be considered spam. Spam accounts are user accounts which post spam content or are created in series to secure access to the site and its privileges, or both. Spam posts and accounts may be automated or manual. If a moderator notices multiple spam accounts in succession, the account may be blacklisted.

We realize spam can be hard to define in some cases, so we will rely on the community or moderators to identify and flag it and handle it appropriately. Obvious spam posts should be promptly deleted; non-obvious spam may be flagged for review. Users are encouraged to flag posts as spam to help bring them to a moderator’s attention.

Not all spam posts are by spam users. For example, a legitimate user account may be compromised. If a moderator notices a reputable user account posting spam, the spam post(s) should be deleted immediately and the user notified. If spam posts continue, the account may be suspended until the user can regain control of his/her account.

Commercial content is allowed if relevant to answering a question or keeping inline with a topic. More specific policies and guidelines governing commercial content forthcoming.

User Behavior and Reporting Guidelines

We expect users to demonstrate responsibility for their actions and to be accountable for the impact of those actions.

Expected Behavior

The following behaviors are expected and requested of all community members:

  • When you choose to participate, do so authentically and productively. In doing so, you contribute to the health and longevity of this community.
  • Exercise consideration and respect in your speech and actions.
  • Attempt collaboration before conflict.
  • Be mindful of your surroundings and of your fellow participants. Alert community leaders if you notice a dangerous situation, someone in distress, or violations of this Code of Conduct, even if they seem inconsequential.

Unacceptable Behavior

The following behaviors are considered unacceptable within our community:

  • Violence, threats of violence or violent language directed against another person.
  • Sexist, racist, homophobic, transphobic, ableist or otherwise discriminatory jokes and language.
  • Demeaning language, personal and ad hominem attacks on other persons, whether they are a member of the MIKROS community or external to it.
  • Posting or displaying sexually explicit or violent material.
  • Posting or threatening to post other people’s personally identifying information ("doxing").
  • Personal insults, particularly those related to gender, sexual orientation, race, religion, age, or disability.
  • Publicly shaming.
  • Unwelcome sexual attention. This includes, but is not limited to, sexualized comments or jokes.
  • Deliberate intimidation, stalking or following (online or in person).
  • Advocating for, or encouraging, any of the above behavior.

Reporting Guidelines

If someone is subject to or witnesses unacceptable behavior, or has any other concerns, they are strongly encouraged to notify an administrator as soon as possible. Every reported concern will follow this workflow until resolved:

  • Make contact by emailing support@tatumgames.com
    • Your email message will reach the MIKROS Slack core team.
    • Reports will be confidential within the core team.
  • Alternatively, you may contact one of the members of the MIKROS Slack team directly if you feel more comfortable (see below).
  • You will receive a response within 24-48 hours (very likely sooner).
  • The group will review the incident and determine what happened.
  • They may reach out to other community members for more context.
  • The team will reach a decision as to how to act. These include:
    • Nothing.
    • A private reprimand from the Tatum Games Slack team to the individual(s) involved.
    • An imposed vacation (i.e. asking someone to "take a week off" from the MIKROS Slack Community).
    • A request for a private or public apology.
    • A temporary or permanent ban from the MIKROS Slack Community. The MIKROS core team will reach out to the original reporter to let them know what action we decided to take.
    • Appeals to the decision may be made to the MIKROS core team directly, or any member of the administration team thereof.

Administrators

If you need to reach out the administrators, please email support@tatumgames.com and we will be in contact. This is a private group, and correspondence will be kept confidential.

The role of administrators:

  • They monitor the public forums, channels and threads for inappropriate behavior.
  • They have full voting rights for decisions that affect the communities.
  • They have rights in the systems tied to the admin role.

If you have any issues or need help, please feel free to reach out.